Digital tools are transforming how firms of all sizes do business. In addition to facilitating the free flow of information, they also help firms access new customers and recruit new employees which enhances their efficiency and increases their competitiveness. Meanwhile, e-commerce tools and platforms have emerged as powerful tools to help firms deliver services to a broader audience. Similarly, key aspects of international trade processes—such as the clearance of goods for import, export, and transit—are digitizing so that goods move more efficiently across borders. Equipping more firms, and their employees, with digital skills will bring prosperity to diverse groups of workers and customers across the globe. Mainstreaming digital literacy is therefore critical to achieving digitally enabled international trade and e-commerce.
Download this briefer to learn more about digital literacy in the context of economic growth and trade.
