Staff Care

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Welcome to USAID Staff Care

USAID is striving for a 21st Century work environment where its total workforce feels valued, and where employee resilience, wellness and work-life balance are integral parts of the USAID culture. USAID's Staff Care Program promotes a range of programs and initiatives that assist with this effort.

Staff Care Service Center

If you are located in the Washington, D.C., area, visit the Staff Care Service Center in the Ronald Reagan Building in downtown Washington.  The Service Center provides in-person and virtual services for members of the USAID workforce and their family members, including counseling and support groups, as well as assistance with work-life issues, such as parenting, caregiving, legal referrals, financial management, health and wellness, and more.

Location —
The Ronald Reagan Building
North Tower, Suite 270
Washington, D.C. 20004

Hours —
Monday through Friday 
8:30 a.m. to 5:30 p.m.

Contact Us

If you have questions or would like more information about the Staff Care services or programs please call:
Staff Care Call Center (Available 24 hours a day, seven days a week, 365 days a year)
Free phone:  +1 877-98USAID or +1 877-988-7243
Email:  support@usaidstaffcarecenter.net
Direct dial:  +1 919-645-4960
Reverse charge calling:  +44 208-987-6200
Website:  https://staffcare.usaid.gov (password: USAID)

Visit the Staff Care Website

The website has information on Staff Care's programs and services, a wealth of resources on parenting, caregiving, for example, as well as information on financial, legal and relocation services. Visit for additional resources and tools to help you take care of your physical and mental health.
Website: Staff Care Website
The Company code is: USAID (not case sensitive)

Staff Care Newsletter

Staff Care has a monthly e-newsletter delivering announcements, information on special programs, and healthy hints and tips directly to your inbox! Subscribe to the Staff Care Scoop by sending an email to Staff Care Communications at scccomms@usaid.gov.

Last updated: September 17, 2021

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