Transforming Lives

Every day, all over the world, USAID brings peace to those who endure violence, health to those who struggle with sickness, and prosperity to those who live in poverty. It is these individuals — these uncounted thousands of lives — that are the true measure of USAID’s successes and the true face of USAID's programs.

The cornerstone of Family Guidance and Awareness Center is a free hotline, staffed by trained counselors, that receives more than 120 calls a month with questions on law, psychological issues, employment, and other topics. FGAC offers an array of health and legal services, psychological counseling, support for victims of domestic violence, and women and children’s development services, including vocational training.

“Accuracy” and “expediency” are the benefits that the court staff in the northern Jordanian city of Jerash name in using a computerized case processing software developed with USAID funding. “The new system has improved the speed and precision of doing the work. Preparing 20 notifications used to take up to two hours. Now it requires only one hour, “ said Ni’mat Al Zubaidi, a clerk working at the court’s registry office.

Since 2005, USAID has operated an initiative to help Jordan’s judiciary automate national courts and thereby make them more efficient.

To prosper, Jordan must optimize the use of all available water resources. To this end, the country is capturing water from brackish streams that would otherwise go unused, and delivering 125,000 cubic meters (4.4 million cubic feet) of water a day to a USAID-funded water treatment plant.

The Wadi Ma’in, Zara and Mujib water treatment and conveyance project is supplying water for a population of 700,000 people — about one third of the water distributed in the Greater Amman area.

Jordan is at a critical stage in providing enough quality jobs for its fast-growing workforce. Jordanians also face fierce competition from foreign workers in labor intensive sectors, leaving many Jordanians unemployed and unable to support their families.

Kindergarten administrators, parents, and staff at the computer-equipped community centers were skeptical. They did not think there would be any real benefit to a pilot project to teach children and their mothers how to use computers. The idea was to introduce mothers and children from rural communities to the basics of computer use, and show them how to tap into education software that teaches English, Arabic, mathematics, and problem-solving skills.

When Samer Al Jabari started his software development and consulting company in 2002, he had no experience and no customers. He went to the Young Entrepreneurs Association (YEA), established in 1998 to promote entrepreneurship in Jordan and encourage national economic development, to get help in runing his business. USAID has helped build the capacity of the YEA by providing technical assistance, training, and a development grant of more than $415,000.

When Remah Salah Shihab finished university, she began looking for a job—a challenging proposition in a country like Jordan, where recent graduates find an extremely competitive job market and few opportunities to gain job experience. A friend told Remah about the NetCorps project and she sent in her resume.

Muna Hamdan needs an endless supply of jars and plastic bags for her home-based business producing jams and pickles. She spent valuable time searching for suppliers until she heard about the Business-to-Business (B2B) service at the Jordan Micro Credit Company, a USAID-supported institution that seeks to help entrepreneurs through small loans and support services.

Ten years ago, Amira owned a beauty salon, drove her own car, and helped her husband pay the household bills.

Her life, however, changed in an instant when she was hit by a car. While she was left disabled and was learning to walk again, her husband divorced her. Penniless, she worried how she would support her two young children. Divorced women in Jordanian society are particularly vulnerable, and Amira was desperate to find a means to feed her children.


Last updated: January 14, 2015