USAID Opens One-Stop-Shop in Berat

Speeches Shim

Tuesday, April 11, 2017
Berat's One-Stop Service Center will enable the Municipality to be more responsive to citizens.
USAID's Planning and Local Governance Project

USAID/Albania Country Representative, Dr. Catherine Johnson and Berat Mayor Petrit Sinaj, in collaboration with USAID’s local governance program, launched the One Stop Shop in Berat.  The Municipality of Berat has established an innovative One-Stop Service Center that will enable the Municipality to be substantially more citizen-responsive while also allowing for greater efficiency and transparency. This is an excellent example of partnership as the Municipality used municipal funds to provide furniture and computers, whereas USAID provided the IT platform, users’ manual, manual of procedures for delivering administrative services, and training for municipal staff.

Last updated: July 12, 2021

Share This Page