Justice Activity

Speeches Shim

USAID's Justice Activity
Rule of law in action animation
USAID

USAID’s Justice Activity strengthens Kosovo’s justice system by applying a people-centered approach to justice.  The five-year activity improves institutional capacity and provides people access to quality services and multiple means for solving justice needs and everyday legal problems.  The activity also generates greater public trust in the justice system and the rule of law.  The activity achieves this through:  

IMPROVING QUALITY AND ACCESSIBILITY OF JUSTICE SERVICES 

USAID’s activity supports improved citizen access to justice through increasing procedural justice, expanding legal aid services, and improving administration and management policies and practices in courts.  Through these efforts, the activity supports Kosovo institutions and key stakeholders to understand properly the priority needs of citizens, improve existing mechanisms or identify new measures, and ensure all citizens receive fair and unbiased services and better understand their legal rights and court procedures.

ENHANCING CITIZEN UNDERSTANDING, ENGAGEMENT, AND TRUST OF THE JUSTICE SYSTEM  

USAID’s Justice Activity engages communities and practitioners in defining problems and proposing improvements to the delivery of legal services and information to disparate justice seekers where they live and on the issues they often confront.  Working through responsible Kosovo institutions, the activity facilitates practitioner fora, including community of practice for public information officers, to institutionalize critical and practical resources to engage with court users in soliciting their feedback, and conducts outreach and information sharing on justice services provision. 

DEVELOPING EFFECTIVE INNOVATIONS IN THE JUSTICE SECTOR 

The activity supports the Justice Innovation Incubator to channel the capacity to innovate based on the challenges that justice institutions and its users face.  In the people-centered justice paradigm, these innovations are likely to enhance the user-friendliness of policies and procedures, increase the affordability and accessibility of justice services, or improve justice seekers’ feelings of fairness and trust in the justice system.

KEY RESULTS

  • Focus group discussions during community meetings and practitioners’ forums with more than 230 participants, further distilled citizen justice needs and solutions to improve justice services and improve user experiences and outcomes more holistically; 
  • Open justice initiatives foster greater data transparency and public understanding of the functions and inner workings of justice institutions and service providers; 
  • Reached more than 250 students through outreach efforts to publicize upcoming innovation competitions and attract problem-solving and entrepreneurial-minded individuals to generate innovative approaches and solutions that address the justice gap that citizens face; 
  • Increased citizen awareness on the role of service providers through the establishment of Forum of Practice for Public Information Officers (PIOs) in all courts and supporting PIOs to launch a series profiling judges and court personnel; 
  • Improved transparency and accountability of Kosovo justice institutions, and
  • Increased citizen satisfaction with Kosovo’s court system 

Partner:                     Chemonics International Inc.

Project Duration:  August 2020 – August 2025                                                 

Contact:                    Flaka Xhelili Zekaj

Last updated: August 02, 2021

Share This Page