Local Health System Sustainability

Speeches Shim



While Jordan has a talented health workforce, until 2018 there was no requirement for healthcare providers to complete continuing professional development to advance their skills, nor a national system to track the renewal of their licenses to practice. Furthermore, the deficit in high quality of services is contributing to health outcomes that are lower in comparison to other countries in the region with similar levels of health expenditures. Jordan’s national health strategies and policies emphasize the need for high quality health service delivery by qualified healthcare professionals. A barrier to good quality is the absence of a national health professional license renewal system that tracks providers’ licenses and continuing professional development. In 2018, with USAID support, the Government of Jordan promulgated a legal requirement for all practicing healthcare providers to renew their licenses every five years by 2023.


USAID’s Local Health System Sustainability (LHSS) Activity will improve the competencies of health care providers so that they can deliver high quality health services by establishing a mandatory Continuing Professional Development and license renewal tracking system. The LHSS activity works in partnership with a direct award to the Government of Jordan to develop, introduce, and track a self-sustaining professional development system, which will also strengthen the capacity and engagement of the three national health councils and private sector service providers. The activity falls under the five-year, $209 million Local Health System Sustainability global program, which builds local capacity to/improve health system performance and support countries to promote development in the health sector.


By the end of 2023, the LHSS activity will advance the tracking of the license renewal for all of Jordan’s health care professionals through the implementation of a continuing professional development system.


The LHSS activity assisted the Ministry of Health by improving the capacity of frontline health care professionals and final-year nursing and medical students to respond to the COVID-19 crisis. To match human resources to care needs, the activity provided the Ministry with a database of private health care professionals trained to treat COVID-19, and a linkage tool to connect with the Ministry’s Human Resources for Health database. The activity also supported Jordan’s COVID-19 diagnostic capacity, intensive care and home care monitoring, and advocated for expanding telemedicine.

The Activities key COVID-19 achievements:

  • Trained more than 17,000 healthcare workers from the public and private sector on COVID-19 case management.
  • Supported the first ICU fellowship program in Jordan
  • In partnership with the Ministry of Health, created a call center to provide virtual health care to mild to moderate COVID-19 cases, answer general public questions, and follow up with COVID-19 vaccine recipients who reported rare adverse side effects. With USAID support, the Jordan Nurses and Midwives Council hired 450 nurses to manage the call center’s hotline.
  • Improved the Ministry of Health’s COVID-19 laboratory testing capacity by providing training in Quality Management Systems (QMS) to 60 senior lab technicians and 24 quality control officers.
  • Trained 125 lab technicians on PCR skills and conducted the first genomic sequencing training for the Ministry.
  • Conducted initial studies to support the expansion of telemedicine in Jordan and lobbied to introduce telemedicine bylaws.

Last updated: July 20, 2022

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