After years of upheaval across the Middle East, Jordan faces an urgent challenge meeting the healthcare needs of its citizens, as well as of over 650,000 registered Syrian refugees. Many hospitals are overcrowded, the quality of core health services has deteriorated, and Jordan struggles to finance the surge in demand for healthcare. Al Bashir Hospitals, Jordan’s largest public hospital complex, is under tremendous pressure. The emergency department at Al Bashir receives a daily average of 1,500 patients, the majority of whom are poor and vulnerable Jordanians, recent migrants, and refugees from conflict zones across the Middle East. Constructed in the 1950s, the original emergency department facilities were outdated and under-equipped. Jordan’s Ministry of Health and the Ministry of Public Works and Housing identified the emergency department at Al Bashir Hospitals complex as an immediate and critical infrastructure priority in the country, and the Government of Jordan formally requested that USAID fund the construction of an entirely new state-of-the-art building to house this important emergency department.


In partnership with the Government of Jordan, USAID invested $31 million to construct, equip, and furnish a new emergency department building at the Al Bashir Hospitals complex to improve access to health care for tens of thousands of Jordanians and refugees. The design for the new 20,000 m2 emergency department, which is ten times larger than the original emergency department, improves patient flow and hygienic conditions, allowing Al Bashir Hospitals to provide significantly improved services to the emergency department’s estimated 50,000 patients per month. The new emergency building is furnished with state-of-the-art equipment. In addition, USAID furnished the needed information and communication technology equipment and the electronic medical records system.


  • The new facility was inaugurated by their Majesties King Abdullah and Queen Rania on August 16, 2020. The timing of the new building was fortunate as it was able to support Jordan’s initial emergency response to the coronavirus pandemic. The new facility has now transitioned back to providing emergency services.
  • The new building, with the capacity to treat an estimated 50,000 patients per month, is outfitted with the latest digital x-ray, CT-scanning, and ultrasound machinery. New operating rooms, surgery transport, and intensive care unit beds are supported by advanced laboratories and patient management information technology systems.
  • The new emergency room building responds to the increased demand for emergency services and strengthens the quality of these services by improving:
    1. Critical hospital functions in accordance with the American Institute of Architects and international standards
    2. Patient safety and infection control
    3. Al Bashir Hospital’s ability to efficiently and effectively respond to emergency cases
  •  The new emergency medicine building forms a cornerstone of USAID’s efforts to build the resilience of Jordan’s health system and helps the Government of Jordan meet the health care needs of its most marginalized and vulnerable residents.
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