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72052221R10010 - Computer Management Assistant

Speeches Shim

The incumbent serves as Computer Management Assistant and provides technical, logistical, and administrative support to system users towards the accomplishment of USAID/Honduras’ Development Objectives.

This incumbent provides support in the daily operations of the Local Area Network (LAN) and serves as help desk point of contact for all USAID/Honduras’ users. The primary function of the incumbent is to provide end-user support and shall be responsible for setting up the various hardware and software components, based on excellent problem-solving skills and understanding of cloud-based systems.

In the performance of these duties, the Computer Management Assistant must acquire a good knowledge and
understanding of USAID/Honduras’ Information Technology (IT) operations, policies, regulations, and procedures
associated with the specific tasks assigned. The incumbent of this position will be involved in the day-to-day operations, installation, repair, maintenance and support of LAN, PC hardware, software, peripherals, electronic equipment, mobile devices, and other accessories. The incumbent will also be responsible for the installation, operation, and maintenance of all desktop/ laptops and will be required to oversee the computer assets and inventory, keeping the inventory system updated while making sure that all assets are returned or disposed accordingly. The incumbent will train system users on basic system applications and computer functions.

Last updated: September 24, 2021

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