Improving Health System Quality

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In Ghana, Augustine Kudjor, Infection and Prevention Control lead at Tiboko CHPS, looks on as students at Annor Adjaye SHS demonstrate hand hygiene.
In Ghana, Augustine Kudjor, Infection and Prevention Control lead at Tiboko CHPS, looks on as students at Annor Adjaye SHS demonstrate hand hygiene.
Photo Credit: Jhpiego, USAID MOMENTUM Country and Global Leadership Fact Sheet (MCGL) Project

USAID applies a whole-of-society approach to improve the quality of health systems around the world. To do this, we consider the roles and relationships of all stakeholders from the local to national, and global levels. We engage institutions and individuals from the public and private sectors, including finance and education institutions; accrediting bodies and other regulators; purchasers of health services; civil society organizations; healthcare professional associations; all cadres of health workers; and communities.

We also focus on improving all aspects of healthcare quality, i.e. effectiveness, safety, client-centeredness, timeliness, efficiency, equity and accessibility. We want everyone to have access to high-quality essential health care, medicines, devices, and supplies. Quality extends beyond service delivery and requires sustainable system-wide improvements that become institutionalized as everyday practice.

We work to improve the quality of health systems through a range of interrelated activities, including:

To learn more about how USAID defines quality for a health system, read our Vision for Health System Strengthening 2030. Additionally, the following resources provide information on USAID’s long history of work in the improvement of healthcare quality.

Improving Health Care in Low- and Middle-Income Countries: A Case Book

USAID ASSIST Project - 25 Essential Resources for Health Care Quality Improvement

Improvement Methods Toolkit from the USAID ASSIST Project

Improving Health Care eLearning Course (English version); (Spanish version); (French version)

Last updated: November 04, 2021

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