USAID and development partners are increasingly looking to support countries in the process of adopting technologies to create public value — broadly referred to as digital government — while mitigating and avoiding significant risks. The Digital Government initiative supports governments to use digital tools responsibly for coordinated, efficient, resilient, responsive, accountable, and participatory service delivery.
Digital government is the use of digital technologies as an integrated part of government strategies. Digital government systems can be used to manage internal processes, deliver government services, and engage with stakeholders.
The initiative team seeks to:
- Support partner countries to have the requisite capabilities to institute effective and responsible digital government;
- Ensure USAID personnel have the knowledge and skills to design and manage responsible digital government activities.
- Enable the Agency to develop partnerships and initiatives that influence the ecosystem for digital governments.
Read the Digital Government Model to explore the core components of digital government and the contextual and foundational elements that influence the success of investments in digital government tools.
Digital Societies and Governments – Diia Partnership Initiative
The Digital Societies and Governments team advances responsible digital government, which includes identifying digital government risks and opportunities and elevating the importance of data governance. As part of USAID's support for digital transformation and Administrator Power's prioritization of helping partners adopt technologies that foster strong citizen engagement, the Digital Societies team leads the implementation of Diia modeling efforts in selected USAID partner countries.
Explore more about Diia in DC here.
Explore more about State in a Smartphone: The Future of Digital Government here.
Additional Resources
Though there are similarities across all USAID programming, digital government considerations might differ by technical sector. Download these Digital Government Briefers to explore some of these considerations by sector.
The Digital Strategy team has also developed a set of self-guided videos to build the digital skills of USAID staff and partners on topics related to Digital Government. Explore the USAID Digital Government YouTube site to learn more!
For more information, please contact digitalsocieties@usaid.gov.