Password Reset

USAID OIG Remote Access

PIV/PIV-A Login

Insert your PIV Card to begin

Warning! This is an official U.S. Government computer system.

You are accessing a U.S. Government information system, which includes (1) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network. This information system is provided for U.S. Government-authorized use only. Unauthorized or improper use of this system may result in disciplinary action, as well as civil and criminal penalties., By using this information system, you understand and consent to the following: You have no reasonable expectation of privacy regarding any communications or data transiting or stored on this information system. At any time, the government may for any lawful government purpose monitor, intercept, search and seize any communication or data transiting or stored on this information system., Any communications or data transiting or stored on this information system may be disclosed or used for any lawful government purpose. Your consent is final and irrevocable. You may not rely on any statements or informal policies purporting to provide you with any expectation of privacy regarding communications on this system, whether oral or written, by your supervisor or any other official, except USAID OIG.

Reminder

Please be sure your PIV card is securely inserted into your computer before proceeding.

OK

PIV Login Help

PIV login card

Pre-requisites:

Citrix Receiver

Please ensure you have the full Citrix Receiver installed (https://www.citrix.com/products/receiver/). Please note, Citrix Receiver downloaded from the Windows 10 store will NOT work. Please install only from Citrix website.

Browser Support

Windows 7 & 10

Internet Explorer 10+ and Google Chrome 55+ are the supported browsers for computers running Windows 7 and 10.

MacOS 10.12.x or Higher

Safari 10.1 or higher is the only browser supported on macOS.

Card & Card Reader

  • Ensure you have a PIV reader attached to your Mac or PC.
  • Ensure your smartcard is inserted into the PIV reader prior to accessing the PIV Login page.
  • If you’re using a Mac, macOS 10.12: Sierra has built-in support for smartcards. Please upgrade to at least macOS 10.12.
  • Windows 7 and Windows 10 have built-in support for smartcard.

Login Errors

If you are receiving an access denied/incorrect credentials upon login, it can be one of the following:

Incorrect PIV PIN

  • Please ensure you’re entering the correct PIV PIN.
  • If still receiving an error, please close out of the browser completely. Navigate to https://oigaccess.usaid.gov and click on the PIV Login again.
  • If you’re still unsuccessful, please contact the Service Desk at (202) 712-1234