Transforming Lives

Every day, all over the world, USAID brings peace to those who endure violence, health to those who struggle with sickness, and prosperity to those who live in poverty. It is these individuals — these uncounted thousands of lives — that are the true measure of USAID’s successes and the true face of USAID's programs.

After years of political instability in Côte d’Ivoire, citizens want to strengthen linkages between their communities' prioritized needs and the government’s ability to deliver services.

Aug. 2014—Efficient customer service is critical to success for Pakistan’s power utilities. These utilities bear responsibility to provide continuous, accurate and reliable service to their customers.

When Saima Shabbir joined the Multan Electric Power Company (MEPCO) in 2013, she knew she would have to contend with a difficult work environment. Pakistan’s power sector is heavily male-dominated—women hardly make up 1 percent of the work force in the country’s power distribution companies.

Veliki broj starih predmeta predstavlja veliki izazov za srpske sudove. Ubrzanje sudskih postupaka, a samim tim i veća efikasnost sudskog sistema zavisi od više faktora, a među najvažnijim su dobro upravljanje predmetima i komunikacija sa strankama. Kako bi se ovaj process pojednostavio USAID-ov Program podele vlasti uveo je inovativni način komunikacije sa strankama – elektronsku razmenu dokumenata – revolucionarni servis koji omogućava sudovima i drugim učesnicima u sudskim postupcima da trenutno i bezbedno razmenjuju dokumenta putem elektronske pošte.

The large number of old pending cases is a major challenge facing Serbia’s courts. Faster court proceedings and improved efficiency of the judicial system depend on several factors, most importantly, good case management and communication.

Many teenagers around the world are in high school, preparing to leave for college. But Dastan Umetbai Uulu, a 17-year-old journalist from Kyrgyzstan, is completing his 16th story in the past few years. He is a product of his own determination and the skills provided by a USAID project.

Curtailing Kyrgyzstan’s school racketeering culture is not a simple task—myriad forces work against progress. Some insist that the education system reflects problems within Kyrgyz society at large, including ethnic conflicts, civil unrest and powerful organized crime syndicates. 

July 2014—Maria Paula Santamaría died for reasons that were entirely preventable. When she needed urgent medical attention, she was turned away from a hospital in her hometown of Cali, Colombia, because she was transgender or “trans.” Santamaría was assigned male at birth, but identified as a woman. The hospital refused to serve her, discriminating against her because she did not fit society’s definition of gender.

July 2014—Colombia has seen many gains in lesbian, gay, bisexual and transgender (LGBT) human rights in recent years. Although these gains have been developing quickly, there is still a long way to go, especially for the transgender community.

Like many transgender individuals, Tatiana Piñeros Laverde had to work harder than most to overcome discrimination and mistreatment throughout her life. For example, when Piñeros was in the final stages to be hired for a secretarial job, she was denied the position when her employers found out she was transgender.

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Last updated: October 14, 2014