The Sourcebook is based on excellent examples of managing for results from USAID Missions and Washington-based Operating Units and from the experiences shared by Development Partners, particularly from the PVO community. Other organizations whose managing for results practices have been reviewed are the National Performance Review, African Development Foundation, the InterAmerican Foundation, Oregon Benchmarks, Sustainable Seattle, Canadian International Development Agency (CIDA), the Asia Foundation, and the World Bank.

Best Practices:

Results-Oriented Cultures: (PDF 368KB) Insights for U.S. Agencies from Other Countries' Performance Management Initiatives

A Partners' Consultation: (PDF 33KB) Reengineering Relationships, 1996

Balancing Measures: Best Practices in Performance Measurement

Building Teamwork in USAID's (PDF 49KB) Dominican Republic Mission

Managing for Results in a Regional Mission (PDF 28KB): USAID/Central Asia's Experience, 1996

Planning and Managing for Results (PDF 95KB) with Teams, Customers, and Partners in the Reengineered USAID: Observations from the Field, 1996

Planning and Managing for Results Under Reengineering: (PDF 23KB) Early Lessons from the Field, 1996

World-Class Courtesy: a Best Practices Report on high quality customer service

Serving the American Public: Best Practices in Performance Measurement