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This is an archived USAID document retained on this web site as a matter of public record.

In this section:
Overseas Communications Officers Trained to Tell Agency Story


Overseas Communications Officers Trained to Tell Agency Story

Photo of two USAID communications officers.

Samia Khalil (left), from the U.S. Embassy in Egypt, and Shaif Al-Hamdany, USAID/Yemen, were two of the participants at the January 2005 conference in Cairo for development outreach and communications officers.


Ellen M. Yount, USAID

Wende Duflon of USAID/Guatemala is one of more than 80 development and outreach communications officers (DOCs) and program officers learning how to tell the public about USAID’s efforts to help poor countries develop.

“This conference helped me realize I am not alone in terms of outreach efforts,” Duflon said at a recent training program.

“It put me in direct contact with colleagues in the USAID professional network around the world who are in tune with local audiences and work with our staffs to make outreach an everyday part of our development work.”

Improving the Agency’s ability to tell how U.S. foreign aid helps millions live better, healthier lives around the world is one of six major initiatives of Administrator Andrew S. Natsios.

In July 2004, the Bureau for Legislative and Public Affairs (LPA) began an intensive program to provide communications training and support to overseas staff and USAID offices.

Currently, 44 full-time DOCs and program officers handle communications tasks, such as pitching stories to local media; writing speeches and talking points for high-profile public events; and helping translate development work into common, easily understood language.

Since the program’s launch, five regional conferences have been held, bringing together Washington and overseas staff to develop communications strategies, effective local messages, and public affairs budgets.

A sixth conference is scheduled for Bangkok in May. In addition, in June LPA will host a one-day conference in Washington for all D.C.-based communications staff.

“I had not realized until the training how important this is, or how high up in the leadership of the Agency management this initiative is coming from,” one participant said after the March 2005 conference in Senegal.

One aspect of the training is to help educate all USAID employees about where public outreach and communications with host country audiences fit into USAID’s—and the wider U.S. government’s—priorities.

The Foreign Assistance Act of 1961 requires USAID to inform host countries of assistance provided by the American people.

Since September 11, 2001, there has been growing awareness at all levels of government that these efforts should be increased and better coordinated.

The joint State/USAID Strategic Plan released in 2002, in particular, places a heavy emphasis on communication, especially to young audiences.

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