ANNUAL PERFORMANCE GOAL 2 — Modernized, Secure, and High Quality Information Technology Management and Infrastructure that
Meet Critical Business Requirements.
I/P: Secure Global Network and Infrastructure
INDICATOR: Progress Toward Centralized, Secure, and Modern Global IT Infrastructure
Input
JUSTIFICATION: The indicator directly measures the reliability, accessibility, and security of the Department’s information technology infrastructure.
FY 2006 PERFORMANCE
Target
Continue with the aggressive four-year life-cycle modernization program for OpenNet Plus and ClassNet.
Improve network availability to 99.6% and add 40 additional virtual private networks at embassies for a total of 300.
Develop implementation plan for consolidation initiative.
Deploy 5,000 OpenNet Everywhere devices.
Results
174 additional domestic and overseas local area networks are modernized (101 OpenNet and 73 ClassNet).
Network availability is at an average rate of 99.6% or better achieved as result of exceeding the target total of 300 virtual private networks installed for embassy circuits.
Implementation plan for consolidation initiative completed.
4,669 OpenNet Everywhere devices deployed for core and occasional teleworkers.
Rating
On Target
Impact
The elements (GITM, consolidation, mobile computing, and maintaining the secure global network) are critical to the Department’s ability to provide a modernized, secure, and high quality infrastructure. Success of these elements will enable production of accurate information for decision makers and will make that information available anytime, anywhere in support of the foreign affairs mission.
PERFORMANCE DATA
Data Source
Capital Planning and Investment Control process indicatesdherence to cost, schedule and performance plans.
E-Gov monthly cost workbook indicates schedule and cost variance.
Monthly Priority Projects Briefing Book for the Undersecretary for Management indicates completed vs. planned installations.
Weekly Production Control Meetings address cost and schedule performance.
Integrated Enterprise Management System computes network reliability.
Bi-weekly reports provide status of IT consolidation to the Chief Information Officer.
Weekly activity reports provide status on mobile computing project to Deputy CIO for Operations.
Data Quality
(Verification)
On a monthly basis the E-Gov Program Office receives the most accurate and most current cost and schedule data for use in performing independent Earned Value Management calculations.
The IT Consolidation effort and Mobile Computing are fairly new initiatives and Senior management assesses data submitted on a weekly basis. Data quality in the IT Consolidation plan was checked against industry standard information provided by recognized IT consulting firms, e.g. Gartner Group and others.
PAST PERFORMANCE
2005
In second year of modernization program, completed 152 domestic and overseas OpenNet and ClassNet LAN modernizations that included 87 OpenNet and 76 ClassNet modernizations.
OpenNet Everywhere pilot test successfully completed.
Network availability increased to 99.5%. Installed a total of 261 virtual private networks for embassy circuits, thereby exceeding the target of 260 for FY 2005.
2004
Began modernization program to refresh and maintain classified and unclassified computers and core networking equipment such as servers as switches.
Installed virtual private networks at 200 posts requiring this type of networking support. Network availability improved to an average of 99%.
2003
OpenNet Plus project completed. More than 43,000 users representing all of the Department’s knowledge workers had desktop Internet access. The Classified Computer Program was expanded to all 224 eligible overseas posts.
Installed 125 virtual private networks and network availability improved to 98%.
INDICATOR: Percentage of Mission Critical IT Systems Certified and Accredited
PART Output
JUSTIFICATION: This indicator reflects the degree to which USAID systems meet generally accepted standards for security in support of our goal of keeping information safe from compromise.
FY 2006 PERFORMANCE
Target
100%.
Results
100%.
Rating
On Target
Impact
The 100% certification and accreditation of USAID’s nine mission critical IT systems and applications will enable the Agency to perform its mission critical financial and inspection functions for development and humanitarian relief at reduced risk. The mission critical systems include the Agency’s internal communications network, office-specific information systems of the Inspector General and the Office of Foreign Disaster Assistance , the New Management Systems Acquisition and Assistance Module, and the Phoenix and related financial systems.
PERFORMANCE DATA
Data Source
USAID Information Systems Security Officer (ISSO).
Data Quality
(Verification)
The Agency’s performance data are verified using Data Quality Assessments (DQA), and must meet five data quality standards of validity, integrity, precision, reliability and timeliness. The methodology used for conducting the DQAs must be well documented by each operating unit. (For details, refer to USAID’s Automated Directive System [ADS] Chapter 203.3.5, http://www.usaid.gov/policy/ads/200/203.pdf).
PAST PERFORMANCE
2005
100%.
2004
100%.
2003
N/A.
INDICATOR: Percent of Information Security Vulnerabilities Per Information Technology Hardware Item
PART Output
JUSTIFICATION: This measure indicates how well USAID information stored on and processed through its IT systems is protected. USAID’s goal is to continually reduce vulnerabilities through FY 2009.
FY 2006 PERFORMANCE
Target
Less than 25% of USAID systems have a vulnerability score of greater than 100 as measured by USAID’s Information Systems Security Officer.
Results
3.2% of USAID systems have a vulnerability score of greater than 100 (525/16,596).
Rating
Above Target
Impact
As a result of achieving low information security vulnerabilities per IT hardware item, the Agency operates in a more secure environment. This is important because it allows the Agency to carry out its day-to-day activities and accomplish its mission with minimal disruption.
PERFORMANCE DATA
Data Source
USAID Information Systems Security Officer.
Data Quality
(Verification)
The Agency’s performance data are verified using Data Quality Assessments (DQA), and must meet five data quality standards of validity, integrity, precision, reliability and timeliness. The methodology used for conducting the DQAs must be well documented by each operating unit. (For details, refer to USAID’s Automated Directive System [ADS] Chapter 203.3.5, http://www.usaid.gov/policy/ads/200/203.pdf).
PAST PERFORMANCE
2005
0.054% of USAID systems have a vulnerability score of greater than 100.
2004
9% of USAID systems have a vulnerability score of greater than 100.
2003
N/A.
I/P: Modern, Worldwide, Integrated Messaging
INDICATOR: Modern Messaging, Dynamic Archiving, and Information Sharing
Output
JUSTIFICATION: This indicator is appropriate for assessing the Department’s overall performance on the SMART project, which will implement a modern, simple and secure, messaging system.
FY 2006 PERFORMANCE
Target
Complete detailed management planning and re-baselining.
Conduct design work for all SMART components.
Establish development and testing laboratory.
Conduct development work for SMART quick-win functionality.
Results
Department decision made to bring SMART in-house, resulting in a planning and baseline effort.
Design work initiated for all SMART components.
Management and control plans revised and updated.
Development and test laboratory established.
Development work conducted for SMART quick-win functionality.
Rating
On Target
Impact
SMART represents one of the Department’s top priorities. Its success is critical to the ability to provide a modernized, secure, and high quality infrastructure that will enable production of accurate information for decision makers and will make that information available anytime, anywhere in support of the foreign affairs mission.
PERFORMANCE DATA
Data Source
Capital planning and investment control tracks cost, schedule and performance.
E-Gov monthly cost workbook tracks schedule and cost variance.
Monthly SMART steering committee meetings provide a status update to the Under Secretary for Management.
Data Quality
(Verification)
On a monthly basis the SMART program office provides the E-Gov Program Office with the most accurate and most current cost and schedule data available for use in performing independent earned value management calculations.
PAST PERFORMANCE
2005
A requirements review resulted in a validated list of derived systems requirements. Based on a number of usability tests and demonstrations, the decision was reached to move forward with a revised architecture that leverages the Department’s existing modern email infrastructure for the transmission of formal command and control messaging traffic.
2004
The contractor requested a three-week delay to investigate a hybrid solution, which led to the establishment of the phase 1A beta solution with an end date of 10/15/04. Design demonstration completed and secure processing facility installed.
2003
The Secretary of State approved a new need-to-know policy; SMART prototype (proof-of concept) developed and evaluated; centralized approach approved; integrated acquisition team established.
