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Bulgarian Tourism Teachers Sharpen Skills

A group of 16 teachers from 10 tourism vocational schools participated in the first internship program of its kind in Bulgaria. The objective of the pilot initiative is to enable teachers to build practical skills by learning from the world-class hospitality practices of Sheraton Hotels.

The program was the result of a Public-Private Partnership initiated by the USAID Labor Market Project and its partners, the Bulgarian Ministry of Education and the Sheraton Hotel in Sofia. The program will help prepare vocational school graduates to better meet the needs of business in the tourism sector.

The teachers praised the program’s learning-by-doing approach and said that it greatly enhanced their theoretical and practical expertise. The Ministry of Education has committed to make the internship program part of the vocational school curricula. The second phase of the program will train 15 teachers from another 10 tourism vocational schools.

Teachers from tourism vocational schools get hands-on training in customer service and hospitality at the Sheraton Hotel in Sofia
Teachers from tourism vocational schools get hands-on training in customer service and hospitality at the Sheraton Hotel in Sofia

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