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Remarks by Acting USAID Mission Director Beth Hogan
at the Information Technology Interventions in
Health Workshop
May 09, 2007
Good Morning Everyone! I am delighted to be here
today. This meeting is very timely as we now have
about two years of experience with the National
Rural Health Mission (NRHM). The NRHM has created a
renewed focus on restructuring the public health
sector and looking at innovations in health reforms.
The openness we see to entertain new ideas and
approaches to improve the health of India’s citizens
under the NRHM is unprecedented.
There is commitment at the highest level to explore
new ways of doing business to accelerate the impact
on public health and to address the needs of
vulnerable population groups. Many new approaches to
this sector are being considered and now is the time
for us to examine the benefits of using information
technology tools in healthcare and administration.
I would like to thank our hosts, Microsoft, for
organizing today’s workshop. I would add here that
USAID is not endorsing a particular company or
product at today’s event. Rather, we believe that
there is a role for information technology in
general in the health sector. And, specifically,
there is room for an entire range of information
technology companies and their products in health
sector innovation.
We are well aware of the fact that India has made
substantial gains in its health status in the last
six decades. Despite significant reductions in
mortality and fertility, there are still a number of
challenges. Approximately 1.9 million children die
before their fifth birth day every year. Nearly one
in hundred women die because of pregnancy and child
related complications. Approximately 30 million
couples have an unmet need for contraception. And,
finally, approximately half of all Indian children
are malnourished.
The recently concluded Third National Family Health
Survey (NFHS3) that USAID undertook in partnership
with the Government of India and other development
partners including DFID, Bill and Melinda Gates
Foundation, UNFPA and UNICEF, underscores these
public health challenges.
It is our belief that technology has a role to play
the overall health system and in that way make an
impact on public health.
Information technology tools have the potential to
impact the health system in a number of areas:
information management, management of health
services, human resource management, and financing.
Information Technology is a key element for strong
Health Management Information Systems (HMIS),
logistics management, hospital management, financial
management, telemedicine, etc. Used effectively
technology has enormous potential to improve
information flows and the dissemination of
evidence-based knowledge. Lastly, and perhaps the
area with the greatest potential, technology has the
potential to empower citizens.
I would like to illustrate the potential of
technology with a simple example from our recent
experience with NFHS-3. Currently provisional data
at the national level and from 29 states is
available for 39 key indicators. The data are
readily available on the internet. Without any other
dissemination efforts, we have seen over 150 media
articles in major newspapers and electronic media.
This was only possible because the easy access to
the data in a timely fashion. This information is
now helping to generate and inform public debate on
immunization, malnutrition, antenatal care and other
areas. This has also brought this information to the
attention of the Prime Minister, the Health
Minister, the Planning Commission and opinion
leaders such as the Noble laureate Amartya Sen.
Technology has helped to make this happen and in
this way is instrumental in helping us all to focus
on key programmatic areas in the health sector.
Apart from improved dissemination and evidence based
decision making, there are numerous other examples
of how the appropriate use of IT translates into
direct improvements in health and savings in
resources.
For years public health experts grappled with
connecting the rural poor to services. By using IT
we can help to improve services to those in remote
areas through remote consultation and diagnosis and
treatment through telemedicine. Effectively using
technology can also help to provide timely reminders
to patients to take their medication for TB, HIV and
other ailments. Technology is a powerful tool to
increase awareness about various public health
issues and can be used to track outbreaks of
epidemics and ensure that effective methods for
prevention and treatment can reach people in time.
India is considered to be a Mecca for innovations in
technology. The challenge for us is to ensure that
we can use technology solutions for better health
outcomes. Significant information technology
advances have been made in India and more
innovations are on the anvil. It is important that
public health stakeholders and the private sector
join hands to share their experiences and evaluate
future areas of working together on this front.
A challenge for us all is to ensure that the use of
technology is appropriate. It must be adapted to
local conditions and needs.
The U.S. Agency for International Development (USAID)
is happy to be jointly organizing this workshop with
Microsoft. We hope that it offers a platform for us
all to share experiences on how technology has been
and can be used to promote better health outcomes.
We also hope that we can discuss ways to scale-up
some of these interventions to meet the needs of
India in a meaningful way.
Thank you.

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